.mcc-desk-presence {
  display: flex;
  align-items: center;
  flex: none;
  margin-left: 12px;
  font-family: Roboto, Helvetica, Arial, sans-serif;
  font-size: 13px;
  color: #fff;
}

/* Fallback for when the desk app bar has not rendered yet. */
.mcc-desk-presence.is-floating {
  position: fixed;
  top: 8px;
  right: 12px;
  z-index: 1400;
  margin-left: 0;
}

.mcc-desk-presence * { box-sizing: border-box; }

.mcc-desk-presence__bar {
  display: flex;
  align-items: center;
  gap: 6px;
  height: 32px;
  padding: 0 4px 0 4px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.14);
}

.mcc-desk-presence__dot {
  width: 9px;
  height: 9px;
  flex: none;
  border-radius: 50%;
  background: #9aa7b1;
}

.mcc-desk-presence__dot.is-available { background: #35c17f; box-shadow: 0 0 0 3px rgba(53, 193, 127, 0.25); }
.mcc-desk-presence__dot.is-busy { background: #e5a53b; }
.mcc-desk-presence__dot.is-on_call { background: #e5563b; box-shadow: 0 0 0 3px rgba(229, 86, 59, 0.25); }

.mcc-desk-presence__label {
  display: flex;
  align-items: center;
  gap: 7px;
  height: 26px;
  padding: 0 8px;
  border: 0;
  border-radius: 999px;
  background: transparent;
  color: #fff;
  font-family: inherit;
  font-size: 12px;
  font-weight: 500;
  line-height: 1;
  white-space: nowrap;
  cursor: pointer;
}

.mcc-desk-presence__label:hover { background: rgba(255, 255, 255, 0.16); }

.mcc-desk-presence__badge {
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 999px;
  background: #e5563b;
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  line-height: 18px;
  text-align: center;
}

.mcc-desk-presence__toggle {
  height: 26px;
  padding: 0 12px;
  border: 1px solid rgba(255, 255, 255, 0.55);
  border-radius: 999px;
  background: transparent;
  color: #fff;
  font-family: inherit;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.02em;
  line-height: 1;
  white-space: nowrap;
  cursor: pointer;
  transition: background 0.12s ease, color 0.12s ease;
}

.mcc-desk-presence__toggle:hover:not(:disabled) { background: rgba(255, 255, 255, 0.22); }
.mcc-desk-presence__toggle:disabled { opacity: 0.55; cursor: default; }
.mcc-desk-presence__toggle.is-on { background: #fff; color: #10618f; border-color: #fff; }
.mcc-desk-presence__toggle.is-on:hover:not(:disabled) { background: #eaf3fa; }

.mcc-desk-presence-panel {
  position: fixed;
  z-index: 1500;
  width: 340px;
  max-height: 74vh;
  padding: 14px 16px 16px;
  border-radius: 12px;
  background: #fff;
  border: 1px solid #e3eaf0;
  box-shadow: 0 14px 34px rgba(16, 40, 60, 0.2);
  overflow-y: auto;
  font-family: Roboto, Helvetica, Arial, sans-serif;
  font-size: 13px;
  color: #17242e;
}

.mcc-desk-presence-panel * { box-sizing: border-box; }

.mcc-desk-presence__block + .mcc-desk-presence__block,
.mcc-desk-presence__actions + .mcc-desk-presence__block { margin-top: 18px; }

.mcc-desk-presence__block h4 {
  margin: 0 0 10px;
  padding-bottom: 6px;
  border-bottom: 1px solid #e3eaf0;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #6b7b87;
}

.mcc-desk-presence__number {
  display: flex;
  flex-direction: column;
  gap: 1px;
  padding: 6px 0;
  border-bottom: 1px solid #f1f5f8;
}

.mcc-desk-presence__number:last-of-type { border-bottom: 0; padding-bottom: 8px; }

.mcc-desk-presence__digits {
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.01em;
  color: #10618f;
}

.mcc-desk-presence__number small { font-size: 11px; color: #6b7b87; line-height: 1.4; }

.mcc-desk-presence__via {
  display: block;
  margin-top: 2px;
  font-size: 11px;
  color: #6b7b87;
}

.mcc-desk-presence__forward {
  display: flex;
  flex-direction: column;
  gap: 1px;
  margin-top: 8px;
  padding: 8px 10px;
  border: 1px solid #cfe6f7;
  border-radius: 8px;
  background: #f2f9fe;
}

.mcc-desk-presence__forwardlabel {
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #6b7b87;
}

.mcc-desk-presence__forward small { font-size: 11px; color: #6b7b87; }

.mcc-desk-presence__warn {
  margin: 8px 0 0;
  padding: 8px 10px;
  border-radius: 8px;
  background: #fff8e8;
  border: 1px solid #f0dcb0;
  color: #7a5a15;
  font-size: 11px;
  line-height: 1.45;
}

.mcc-desk-presence__call {
  border: 1px solid #e3eaf0;
  border-left: 3px solid #cfd9e1;
  border-radius: 8px;
  padding: 9px 10px;
  margin-bottom: 8px;
}

.mcc-desk-presence__call:last-child { margin-bottom: 0; }

.mcc-desk-presence__call.is-mine {
  border-color: #bcdcf5;
  border-left-color: #1e88d2;
  background: #f4faff;
}

.mcc-desk-presence__callhead {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 8px;
}

.mcc-desk-presence__callhead strong { font-size: 13px; }

.mcc-desk-presence__callstatus {
  flex: none;
  font-size: 11px;
  font-weight: 600;
  color: #1e88d2;
}

.mcc-desk-presence__call small {
  display: block;
  margin-top: 2px;
  font-size: 11px;
  color: #6b7b87;
}

.mcc-desk-presence__summary {
  margin: 6px 0 0;
  font-size: 12px;
  line-height: 1.4;
  color: #3d4c57;
}

.mcc-desk-presence__pop {
  margin-top: 8px;
  border: 1px solid #1e88d2;
  border-radius: 8px;
  background: #1e88d2;
  color: #fff;
  font-family: inherit;
  font-size: 12px;
  font-weight: 600;
  padding: 6px 10px;
  cursor: pointer;
}

.mcc-desk-presence__pop:hover { background: #1a78bb; }

.mcc-desk-presence__actions {
  display: flex;
  gap: 8px;
  margin-top: 14px;
}

.mcc-desk-presence__actions button {
  flex: 1;
  height: 34px;
  border: 1px solid #d5dfe7;
  border-radius: 8px;
  background: #fff;
  color: #2c3d49;
  font-family: inherit;
  font-size: 12px;
  font-weight: 600;
  cursor: pointer;
}

.mcc-desk-presence__actions button.is-primary {
  border-color: #1e88d2;
  background: #1e88d2;
  color: #fff;
}

.mcc-desk-presence__actions button:hover:not(:disabled) { background: #f2f7fa; }
.mcc-desk-presence__actions button.is-primary:hover:not(:disabled) { background: #1a78bb; }
.mcc-desk-presence__actions button:disabled { opacity: 0.45; cursor: default; }

.mcc-desk-presence__agent {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 0;
  font-size: 12px;
  border-bottom: 1px solid #f1f5f8;
}

.mcc-desk-presence__agent:last-child { border-bottom: 0; }

.mcc-desk-presence__agentname {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.mcc-desk-presence__agent small { margin-left: auto; color: #6b7b87; font-size: 11px; }

.mcc-desk-presence__muted { margin: 0; color: #6b7b87; font-size: 12px; line-height: 1.45; }

.mcc-desk-presence__err {
  margin: 0 0 12px;
  padding: 8px 10px;
  border-radius: 8px;
  background: #fdf1f1;
  border: 1px solid #ecc0c0;
  color: #98342f;
  font-size: 12px;
}

@media (max-width: 900px) {
  .mcc-desk-presence__label span:not(.mcc-desk-presence__dot):not(.mcc-desk-presence__badge) { display: none; }
  .mcc-desk-presence-panel { width: 300px; }
}